How to Fix Telegram Not Downloading Media

Despite being an instant messaging program, Telegram has never been associated with communication. The enormous media upload limit on Telegram is one of the factors contributing to its success and widespread use.

Telegram has a 2GB file upload limit, whereas other instant messaging apps only let you transfer a few MBs of data. You could easily send a full-length movie over a chat with that enormous amount.

The primary use of Telegram these days is for phone media file downloads. The software works well, but it might not download any media on your phone. When Telegram terminates the file download when it is almost complete, the situation gets much more annoying.

Why is Telegram Media Not Downloading?

Telegram might not be downloading the media files for a number of reasons. The causes could range from server-side problems to the app being blocked by the ISP.

Another possibility is that there is a shaky internet connection on your phone. Here are a few potential explanations for Telegram media download issues.

There isn't any internet activity on your phone.

The version of Telegram you are using is out of date.

There's a VPN/Proxy server linked to your phone.

The Telegram app's cache file is tainted.

You are utilizing incorrect media download settings in your Telegram client.

There might be a server-side problem with Telegram.

These are the most frequent causes of problems with Telegram not downloading media. Problems like Telegram media not loading or files downloading slowly are also caused by these problems.

How to Fix Telegram Not Downloading Media 

So, if you are experiencing problems while downloading media files from the Telegram app, continue reading the guide. Below, we have shared various ways to fix Telegram Not Downloading Media on Android. Let’s get started.

1. Make Sure Your Phone is Connected to the Internet

The first thing you should do if Telegram fails to download media is to check your internet connectivity.

Internet is a requirement for instant messaging features and media downloads. And Telegram’s failure to download media files can indicate unstable or no internet connectivity.

You can visit sites like fast.com to check whether your internet is working. Even if you’re connected to the internet, look for the connection drops and resolve it.

2. Check if Telegram is Down

It’s normal for an app as big as Telegram to face occasional downtime. When the servers of Telegrams are down for maintenance work, you can face media not downloading problems.

Not only that, but when the servers of Telegram suffer an outage, most of the features won’t work. This includes messages not updating, telegram stuck on updating, etc.

So, before trying the next methods, confirm whether the servers of Telegram are up and running. You can check this Telegram server status page at Downdetector to confirm it.

3. Force Stop the Telegram App

The next step includes force-stopping the Telegram Application. Force-stopping the app may fix bugs and glitches preventing Telegram from downloading the media.

So, if Telegram not downloading media, it’s time to force stop the application on your Android smartphone. Force stop will eliminate all background processes related to the Telegram app on your phone.

To force stop the Telegram app on Android, follow these simple steps.

1. Long press the Telegram app icon on your home screen and select App Info.

2. On the App Info screen, tap on Force Stop

4. Disable the Data Saver Mode of your phone

Most Android smartphones have a built-in data saver mode that saves the mobile data as you browse the web and use apps.

The data saver mode of Android hibernates all background process that uses the internet. So, if Telegram not downloading media when the screen is off or is kept in the background, there is a higher probability of Data Saver being the culprit.

So, you need to turn off the Data Saver mode on your Android smartphone to resolve the Telegram issue. Here’s how to turn off the data saver mode on Android.

1. Open your Android app drawer and select Settings.

2. When the Settings app opens, tap on the Mobile Network.

3. On the Mobile Network screen, tap on the Data Usage.

4. Now tap on the Data Saving mode.

5. On the Data Saving screen, toggle off the feature

5. Enable Background Data Usage for the Telegram App

The Telegram app needs access to the internet to download the media files. However, if background data usage for the Telegram app is disabled, the app will stop downloading the media files once the screen is off or kept in the background.

So, you need to ensure the background data usage permission is enabled for the Telegram app. Here’s what you need to do.

1. Open your Android App Drawer and tap on Settings.

2. On Settings, scroll down and tap on the Apps.

3. On the Apps screen, tap on App Management

4. Now select the Telegram app and tap on Data Usage.

5. On the next screen, enable the toggle for Background Data.

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6. Enable Mobile Data for the Telegram app on iPhone

iPhone users may know that iOS allows them to disable mobile data for specific apps. This feature is supposed to save the mobile data. Hence, you need to ensure that the mobile data is turned on for the Telegram app for iPhone to get rid of Telegram not download media on iPhone issues. Here’s what you need to do.

Open the Settings app on your iPhone.

Next, scroll down and tap on the Telegram.

On the next screen, enable the Mobile data option.

That’s it! After making the changes, reopen the Telegram app on your iPhone.

7. Enable Background Download on iPhone

If Telegram not downloading media on your iPhone, you need to enable the background download feature. This feature allows Telegram to download the media files even when the app is not actively in use. Here’s what you need to do.

Open the Telegram app on your iPhone.

Next, head to Settings > Data and Storage.

On the Data and Storage, enable the toggle for Background Download.

That’s it! This is how you can enable background download on the Telegram app for iPhone.

8. Disable the Proxy Settings or VPN

When you connect to a proxy server or VPN app, your phone gets a new IP address and attempts to connect to a server far from you.

When the connection fails, Telegram fails to download the media files. So, if Telegram cannot download media files, you must turn off all Proxy settings or VPN apps.

Many users have reported that turning off the VPN apps fixed the Telegram not downloading media problem. Hence, if you use a VPN app or Proxy server, disable it and then download the media file again.

9. Enable Automatic Media Download on Telegram App

If the Telegram media not downloading problem is still not fixed, you need to enable the automatic media download feature of the app. Here’s how to enable automatic media download when on cellular or WiFi on Android.

1. Open the Telegram app on your Android device and tap on the hamburger menu at the top left corner.

2. A menu will slide in; tap on Settings

3. On the Telegram Settings, scroll down and tap on Data and Storage.

4. Now, under the Automatic Media Download, enable When using Mobile data and When Connected to WiFi.

0. Increase the Maximum Media Download Size

Telegram gives you more control over the media files you can download. For example, you can set the maximum photo and video file size.

Let’s assume you have set a video file size limit of 200MB and received a video that is 250MB in size on the chat; then Telegram won’t download that video.

So, if you use Telegram to exchange files, you need to increase the maximum photo and video file download size. Here’s what you need to do.

1. Open the Telegram app on your Android device and tap on the hamburger menu at the top left corner.

2. A menu will slide in; tap on Settings.

3. On the Telegram Settings, scroll down and tap on Data and Storage.

4. Now, under the Automatic Media Download, enable the When using Mobile data and When Connected to WiFi.

5. Now tap on When using Mobile data and set the Data Usage to High.

6. Now tap on the Videos and increase the Maximum video size.

7. You need to do the same for When connected to WiFi.

11. Clear the Telegram Cache and Data

When the cache data of the Telegram Android gets corrupted, users face problems like media not downloading. So, if Telegram not downloading media even after following all the solutions we have mentioned until now, it’s time to clear the Telegram cache & data. Here’s what you need to do.

1. On your home screen, long touch the Telegram app icon.

2. Choose App Info from the list of alternatives that displays.

3. Press the Storage Usage button on the App Info screen.

4. Press the Clear Cache button on the Storage Usage screen.

12. Speak with Telegram Support

If Telegram is still not allowing you to download media on your phone, you're in for a rough time. You have no other options at this time save getting in touch with the Telegram support staff.

You can file a detailed problem description on Telegram's support page. Your phone number and email address must be entered.

Once all the information has been entered, press the Submit button and watch for the issue to be resolved. After attempting to fix the problem initially, the Telegram support staff will send you a request completion notification via the email address you registered with.

Also read: How to Add Multiple Accounts on Telegram

The massive 2GB file limit that Telegram offers for sharing media files makes it an excellent instant messaging client.